If you continue we’ll assume that you understand this. UNITED STATES SHIPPING ADDRESS: Leatherman Tool Group, Inc. Attn: Warranty … STEP TWO: SHIP IT OUT The addresses below are for MAILING ONLY. Check Out Our Blog » Outdoor. www.myhermes.co.uk) … Please do not ship them your tool sheath. ... Oregon; That’s why we offer our 25-year warranty, so you can be confident your Leatherman … After many years with a broken screwdriver, I have decided to take leatherman up on there 25 year warranty to repair or replace my sideclip due to knife blade defects. Under Leatherman's 25 year warranty, tools will be replaced, at our discretion, with the same or comparable model if your returned tool has been retired. Reading about everyone’s experiences of the Leatherman warranty and service, here’s what I reckon happens when you send in your multi-tool. If you are returning a product to us, you are responsible for paying for the return of the goods and its safe delivery and have a legal obligation to take reasonable care of the product(s) whilst they are in your possession. PACKAGE YOUR TOOL SECURELY AND RETURN IT TO: Whitby & Co (UK) Ltd Aynam Mills Canal Head North Kendal, LA9 7BY Be sure to choose an insured and trackable delivery service as Leatherman is not responsible for … Get the free leatherman warranty form. A. Eastern Outdoor Sales Attn: Leatherman Warranty … We request that you email us at returns@leathermantool.com or call us at 1-773-348-3267 to get authorization first, to ensure that you receive proper credit. It's been in service as a firefighting tool for a few years, and I gave her … Hang out and pick up some new crafty tricks with the Leatherman crew at THE WORKBENCH. Leatherman Tool Group, Inc. Attn: Warranty 5226 NE 152nd Place Portland, OR 97230 (800) 847-8665 (ask for Warranty) toolwarranty@leatherman.com . Be sure to have the information from your packing slip and the name of the original purchaser of the order ready to provide to the customer service representative over the phone. Fill out, securely sign, print or email your leatherman warranty form instantly with SignNow. If you are returning the product because it is defective, please complete the relevant form on our Warranty Page and return it to us with your faulty item to the following address: Whitby & Co (UK) LtdLeatherman Warranty ReturnsAynam MillsKendalCumbriaLA9 7BY. THE LEATHERMAN STORY. If within 25 years from the date of purchase you find any defect in material or workmanship with your Leatherman multi-tool, return it to Leatherman Tool Group, Inc. or an international authorized repair center. You will need to return your defective product to the Seller via Amazon's Returns Process. If a fault is found, we'll aim to replace your item free of charge … Phone: 1-877-524-3478. Click here to find out more >>. Having quality issues? Be the first to know about Leatherman products, events and promotions. I called Leatherman's warranty department today and spoke to a nice woman named Cindy. Free returns are available for the shipping address you chose. ABOUT US. Our marketing department track suggestions and welcomes your feedback, so feel free to address your ideas to them at info@leatherman.com. EXCHANGES AND RETURNS: This policy applies to products purchased from the website www.leatherman.com.au You can exchange or return any item as a change of mind* within 30 days of … For shipments to PO, FPO or APO boxes, Standard US Post is the only shipping available. Rather than use the Amazon guarantee, I sent this tool straight to the UK Leatherman warranty address (which I got off their website). Delivery will be made by Royal Mail Tracked 48 within 2-3 working days (subject to any events that are beyond our reasonable control) of receipt of your order. Those will not be sent back to you. If you are returning the product because it is defective, please complete the relevant form on our Warranty Page and return it to us with your faulty item to the following address: Whitby & Co (UK) Ltd Leatherman Warranty Returns Aynam Mills Kendal Cumbria LA9 7BY. EXCHANGES AND RETURNS: This policy applies to products purchased from the website www.leatherman.com.au You can exchange or return any item as a change of mind* within 30 days of receiving the item, if the item is in its original condition - unused, in original packaging with the original tags still attached. Orders must contain £50.00 of physical products. *Excludes items listed as Final Sale. Actually, it's 25 years, which is still impressive. Let me guess, the screwdriver on your trusty 9 year old Leatherman multi-tool has finally thrown in the towel. Start a … The warranty … Leatherman, the original American multi-tools with a 25-year, no-questions-asked warranty. If you wish to submit an idea for which you already have or may obtain a patent or other ownership rights, please write to the Office of the President, Leatherman Tool Group, PO Box 20595, Portland, Oregon 97294. Tim Leatherman founded the company on a few simple, but fundamental principles: manufacture the … We will refund the total of the items returned in your order, less shipping costs each way. We use cookies to ensure that we give you the best experience on our website. Sign up to receive exclusive offers and more. We are unable to carry out repairs, send replacement parts or engrave any multitool. Can I get on a commercial aircraft carrying my Leatherman tool? In the package, please include your name, return address and a brief description of the problem. PLEASE NOTE: Sentimental lights MUST be shipped out to our United States Shipping Address … No worries, you have 60 days to return the item in its original packaging for a full refund or store credit. Upon receipt and evaluation of the warranty product(s), an e-voucher code will be generated and sent ; to the email address provided. Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. THE GERBER GUARANTEE. Christmas Delivery Dates | FREE Standard Delivery on Orders over £50.00*. Leatherman Warranty Returns Form This Warranty Returns Form must be completed, signed, dated and included with your product. If you wish to return items, you must email us immediately. Please contact Customer Service to request a Return: 800-847-8665. By clicking enter you are verifying that you are over 18. We’ve extended our Christmas returns policy so that you have until 31st January 2021 to return any unwanted orders. Orders received after 1.30pm will be processed the following working day. Shipping Address in order to be repaired. Leather and synthetic materials aren't as tough as steel. We advise that you send it via a secure method (i.e. Warranty. Actually, it's 25 years, which is still impressive. View the range. Ship and Insure Your Return Whitby & Co Warranty Aynam Mills Canal Head North Kendal LA9 7BY When returning the tool please make sure it is securely packaged. We offer FREE standard delivery on orders over £50.00,*U.K. only. Leatherman.co.uk is closed on all bank holidays. Now you’re thinking about Leatherman’s warranty and where you put that receipt for it. The most secure digital platform to get legally binding, electronically signed documents … We anticipate delays into March 2021, for the repair and replacement of Stainless Steel WAVE tools. We go to extraordinary lengths to make sure your Leatherman tool gives you many years of dependable service. E-voucher warranty tools will not be returned … It doesn't cover sheaths, which are very durable but could be subject to high wear and tear. I'm from outside North Am Please view our Warranty Policy or contact our customer service team. We are constantly innovating so check back regularly. All Leatherman products are covered by a 25-year limited warranty. SALE NOW ON: USE 'SAVE15' AT CHECKOUT. Order processing takes 1-2 working days and delivery time will begin as soon as your order leaves our warehouse. OFFICIAL LEATHERMAN WARRANTY SUBMISSION FORM Please type into the form when possible for legibility. If it doesn't, we've got your back with our 25-year limited warranty. Thank you, Your Staff at Leathermantool.com . Also, some general merch … Return Address: Suburb: State: Postcode: Product Name: Description of Fault: (if sending back multiple items, please list them all below) In the majority of cases, your product will be replaced by default with a new unit. Also, from what I've been reading, the Blast was discontinued some time ago - any chance they'd be able to get me a refurb'd old stock, or will they be switching it with a new model? Leatherman custom product is built just for you and cannot be returned or exchanged. Your applicable state and/or local tax will be calculated and added to the total when your credit card is charged, just prior to shipping. You may, within 14 working days of receipt of your order, return any item in its unused, original condition for a full refund. I told her about my Wave. You can return the item for any reason in new and unused condition: no shipping charges ; Learn more about free returns. SUBMIT WARRANTY REQUEST . You looked everywhere including the box of papers in the corner of the attic but the warranty … The form must be completed, signed and included with your product in order for us to process your warranty request. The warranty for Leatherman and Ledlenser is handled by Zen Imports Pty Ltd. Items should be returned in the original product packaging with the packing slip included. We are closed during the weekend and Bank Holidays. Final Sale items cannot be returned or exchanged. Made in the USA, all tools and knives are supported by a 25-year warranty. It doesn't cover sheaths, which are very durable but could be subject to high wear and tear. Delivery time will begin as soon as your order leaves our warehouse. Items should be returned in the original product packaging with the packing slip included. In this case, you will receive a full refund of the price paid for the product(s) in accordance with our Refund Policy set out below. {"enabled":true,"tagManagerID":"GTM-58353KS","currency":"USD","action":"","resouces":{"logUrl":"/on/demandware.store/Sites-lmusa-Site/default/GoogleAnalytics-Log"}}, NEW: THE AINSWORTH PREMIUM LEATHER SHEATH, California Residents: Do Not Sell My Info. Once received, your Leatherman warranty return will be inspected by our Warranty team. 02. So I sent the tool in to Leatherman USA warranty service, in Portland. Leatherman Wingman Multi-Tool. **Don't Forget to Rate, Comment, and Subscribe!!! You must also return the products to us immediately, in the same condition in which you received them, and at your own cost and risk. Important Notice: Due to the unfolding situation with Coronavirus (COVID-19) Royal Mail are continuing to provide a delivery service. We are unable to accept any order for delivery to Eire or any other address outside of the UK. 04. Our office is open Monday - Friday, 8:30am - 5:00pm. To obtain warranty service, return your tool to Leatherman Tool Group. Our warranty is simple, submit the online form and then send us your tool. Do Leatherman tools carry a lifetime warranty? Skip to content. www.myhermes.co.uk) as we cannot be held Address: 4500 Emperor Blvd. For shipments going to AK or HI UPS two-day, or Standard US Post are the only shipping methods available. Once received, your Leatherman warranty return will be inspected by our Warranty team. We advise that you send it via a secure method (i.e. WARRANTY EXCEPTIONS The Leatherman Warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of Leatherman products. Email: Send a message. It isn't imperative that I get it back immediately (they got it on 29 June) as I also have a Leatherman Wave, but I figured I would see how the turnaround time was for warranty work. We are unable to accept any orders for delivery to Eire or any other address outside of the UK. This warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman … They sent me a brand new tool. Deliveries can only be made to the UK. Delivery will be made by Royal Mail Tracked 24. Please use one form for each tool being returned. Final Sale items cannot be returned or exchanged. If you are from the Portland, OR area and would like to complete a warranty return in person, please visit our Leatherman store in Cascade Station. However, as cases of Coronavirus varies across different areas of the UK, they, along with other organisations. If the part doesn’t meet its advertised purpose or does not fit in accordance with the Sparesbox 100% Fitment Guarantee, we’ll cover the return shipping cost.If you change your mind or no longer require the item, you will need to pay the return … 05. Camping during & shoulder season can be sweet: fewer crowds, fewer & bugs, and fall colors or spring blooms in full effect. Please take this int **I sent in my two older model Leatherman Waves to have some repair work done. Canada Shipping Address: Signature Date WARRANTY ADDRESS FOR THE US Leatherman Tool Group Inc. Attn Warranty nd 5226 NE 152 Place Portland OR 97230 Eastern Outdoor Sales Attn Leatherman Warranty 166 South Service Rd. Read the whole story here » The Leatherman Difference. Step 2: Ship Out Your Package. Leatherman stands behind there lifetime warranty! THE LEATHERMAN WARRANTY. Under the warranty of Leatherman and Ledlenser, we will repair or … Gerber products … However, as cases of Coronavirus increase across the UK, they, along with … Leatherman Tool Group, Inc. ATTN: Warranty 12106 NE Ainsworth Circle Portland, OR 97220 Once an order for a custom or engraved item is received, it cannot be cancelled. 06. Working Days/Hours: Monday - Friday 7:30 am - 4:00pm EDT Saturday & Sunday - Closed Leatherman UK Shopify Website Design, Subscribe to our newsletter and you will be entered in to our monthly prize draw. Do Leatherman tools carry a lifetime warranty? Shipping Address United States. Available for PC, iOS and Android. Leatherman is closed on all major US holidays. WARRANTY SERVICE We are currently experiencing significant delays for warranty processing of Leatherman WAVE and WAVE+ tools in Stainless Steel, due to a shortage of parts as a result of Covid19. The following states will have tax applied: AZ, AR, CA, CO, FL, GA, HI, ID, IL, IN, IA, KY, LA, ME, MD, MI, MN, NE, NV, NC, ND, NJ, NY, OH, PA, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, and WY. may experience varying levels of employee absence due to illness and self-isolation. Why should I buy a Leatherman tool? E-voucher warranty tools will not be returned to the sender. This warranty does not cover sheaths, accessories, imprinting, colour finishes, cleaning or sharpening. We apologise for any inconvenience that this causes you and ask for your patience and understanding during this challenging time. Unfortunately, they can not be responsible for tools that never reach them. The most secure digital platform to get legally binding, electronically signed documents in just a few seconds. If you fail to comply with this obligation we may have right of action against you for compensation. If the return is a result of our error, Leatherman will also refund shipping charges and will compensate you for the return shipping of the item. By signing up you agree to Leatherman’s Privacy Policy and Terms & Conditions. Customized or engraved items are not subject to return or exchange. Orders received before 1.30pm on a working day will be processed and dispatched the same day. Royal Mail Tracked 24hr: Order before 12pm on Tuesday 22nd December 2020. If within 25 years from the purchase date of your genuine Leatherman tool you find any defect in material or workmanship, you can count on the manufacturer to make it right with fast warranty service. Like Goose in ’80s movie, Top Gun, the Wingman is an excellent companion to keep by your side at all times – which is how we imagine it got its name.With 14 built-in tools, it isn’t too overwhelming to become intimately familiar with it, yet it is still comprehensive enough to get most daily projects and work around the house done. I did not email or phone first, or fill out any forms, I simply sent it to them in an envelope with a note of my return address and contact details. United States Shipping Address: Leatherman Tool Group, Inc. Attn: Warranty 5226 NE 152nd Place Portland, OR 97230. Kendal. After many years with a broken screwdriver, I have decided to take leatherman up on there 25 year warranty to repair or replace my sideclip due to knife blade defects. Shipping via UPS or FedEx. Orders with customized products ship together and take an additional 2-4 days to process. Extremely high quality multi-tools, knives and wearables. Parts don’t fit? Exceptions. Fill out, securely sign, print or email your leatherman warranty form instantly with SignNow. Can you just send me the parts I need? They cannot be responsible for items that do not reach the service centers. EXCHA may take longer due to their geographical location. You should be able to go to a store that sells them for a return to Leatherman warranty. That’s why we offer our 25-year warranty, so you can be confident your Leatherman lasts for a lifetime of use. Warranty Information. Where does the Leatherman name come from? Leather and synthetic materials aren't as tough as steel. I can't live without my Leatherman for even a day. For repair centers in your area contact the address … Royal Mail Special Delivery or myHermes at . Final Sale items cannot be returned … To obtain warranty service, you must return your tool to a local authorized service center Depending on the tool defect, they will decide whether to repair your tool or replace it with a product of equal or greater value. The warranty also doesn't cover some accessories. Warranty product(s) must be shipped to Leatherman Tool Group in their entirety – not solely an ; implement or handle. Shipping Address Canada. Deliveries can only be made to the UK. No orders are processed on these days. Royal Mail Special Delivery or myHermes at. Because Leatherman didn’t start selling his first multi-tool until 1983 – 34 years ago – there aren’t many multi-tools that are older than their 25 year warranty. Leatherman Manufacturer's Warranty. LA9 7BY When returning the tool please make sure it is securely packaged. If you don't manage to contact us in time, or we're unable to amend / cancel your order due to it being processed, don't worry as any unwanted items can be returned to us. WARRANTY EXCEPTION. Leatherman's Warranty … The Leatherman Blog. Get how-tos and hacks for everything from camping to cookouts. This Warranty covers tools purchased for personal use only and does not cover commercial accounts or … Leatherman Warranty No Receipt. to the email address provided. If an item is returned to us in unsalable condition, you will be charged a restocking fee at our discretion. Signature Date WARRANTY ADDRESS FOR THE US … Orders to more remote areas of the UK, such as Highlands, Isle of Man, Channel Islands, Northern Ireland etc. Despite their best endeavours, it's possible that some areas of the Country may experience a reduction in service levels due to Coronavirus-related absences at their local Mail Centre or Delivery offices. 03. Click here for Warranty Form. No orders will be processed on these days. Are you sure you want to remove the following product from the cart? Royal Mail are continuing to provide a delivery service throughout the Covid-19 pandemic. This may result in a delay in delivering your order. Leatherman … We therefore recommend using a tracked, insured delivery method. Orders received on weekends and bank holidays will be processed on the next working day. Browse our official online store. Order processing takes 1-3 business days and shipping time/method selected begins as soon as your product leaves our warehouse. AUSTRALIA Leatherman Repair and Warranty … Leatherman’s warranty covers only the original primary owner and does not cover abuse, alteration, theft, loss or unauthorised and/or unreasonable use of a Leatherman product. 25-year limited warranty. Stay up to date on all new Leatherman products. If a fault is found, we'll aim to replace your item free of charge within 10 working days. Company Registration Name: Whitby & Co (UK) LtdCompany Registration Number: 1351816Registered address in We’re proud to stand behind every product that leaves our factory in Portland, Oregon. Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. When you return your tool, be sure to use an insured shipping method. If you are from the Portland, OR area and would like to complete e warranty return in person, please visit our Leetherman store in Cascade Station. Orders to more remote areas of the UK, such as Highlands, Isle of Man, Channel Islands, Northern Ireland etc., may take a day or two longer due to their geographical location. Content Copyright 2020. Whitby & Co (UK) Ltd are the exclusive Importer and Distributer for Leatherman in the UK and Ireland. Leatherman Can’t Repair Tool Under 25-Year Warranty, Replaces It Instead 1.11.13 10:47 AM EDT By Laura Northrup @lnorthrup above and beyond tools leatherman leatherman super tool 01. START A WARRANTY CLAIM ONLINE. Royal Mail Tracked 48hr: Order before 12pm on Monday 21st December 2020. Learn More. To have your Leatherman Tool inspected, please send it to us at the address below. Gerber is proud to offer a lifetime limited warranty in North America,and a 25 year limited warranty outside of North America. Q. *Excludes items listed as Final Sale. Please see below our opening and closing times over the festive period: If you need to amend or cancel your order, we may be able to do this if you contact us immediately after placing your order. LeathermanUAE. Leatherman's Warranty policy covers tools that have failed as a result of a material defect and / or workmanship. Be sure to download and complete the Warranty Return Form below. This warranty does not cover sheaths, accessories, imprinting, color finishes, cleaning, or sharpening. Leatherman Warranty Form. If your product has sentimental value to you, please do not send it in, and instead contact our customer service team. We offer a 30 day return policy on purchases. 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